Frequently Asked Questions
For cancellations within 24 hours or "no shows", you will be charged for the full session.
A credit card is required to hold your appointment. You will be charged with credit card on file after your session unless otherwise noted.
Say it with a big, relaxing “ahhhhhh”as in “ahhhhh-vee-vaj”, and you’ll get it just right.
Avivage is a French word for the process of making brighter.
Yes. Before your session it's critical for you to notify your Massage Therapist of you health conditions or medications you're taking. If you are under a doctor’s care, it is strongly advised that you receive a written recommendation for massage or bodywork prior to any session. Depending on the condition, approval from your doctor may be required. Keep in mind that most types of massage are the least invasive forms of healing for the body and mind.
It is similar to getting a tune up or oil change for a car! Most people feel very relaxed both in body and mind. After an initial period of feeling slowed down, people often experience increased energy, heightened awareness and greater productivity which can last for days.
A typical full-body session will include work on your back, shoulders, arms, legs, feet, hands, head, neck and face.
Prior to your session, feel free to ask your Massage Therapist any questions about the technique or anything else. During the massage, make yourself comfortable. Taking deep long breaths helps clear your mind and further relax your muscles. Your Massage Therapist will either gently move you or tell you what is needed throughout the session (such as lifting your arm). Many people just close their eyes and completely relax. Communication is encouraged. Let your therapist know if more or less pressure is needed, if you'd like another blanket, or anything else relevant to the session. If you have any questions regarding the session, or about the particular technique, feel free to ask.
There are many types; various techniques use different strokes, including long gliding, application of pressure to specific points, rocking movement, posture and movement re-education, and more. We can discuss which methods may be most appropriate when you arrive and do your intake. The more massage you receive the better you will get at knowing what your likes and needs are. Hopefully you become a pro!
During your session, we encourage you to ask questions and be detailed with what you want. You can have the massage customized to work with your comfort level, and goals that suit your unique needs.
For your 1st visit, please arrive 10-15 minutes prior to your session time so we can do the initial paperwork and intake. If this is not a first visit, you may arrive 5 minutes early or on time (depending on any changes you need to communicate to your Massage Therapist).
When preparing for your massage, you are given the option to undress to your comfort level. For most this means down to their under garments (without a bra for access to back). Our Massage Therapists are thoroughly trained in draping so only the area of focus (back, arm, leg) will be exposed at time of massage. To avoid getting oil in your hair, bring a hair tie.
No need to worry about what kind of massage to choose, other than MFR or cupping. Arrive 10-15 minutes before your appointment so your therapist can meet with you, do an intake, discuss your needs and customize your session. Generally we integrate different techniques in your session depending on what is occurring for you. Your job is to choose the duration of time.
30 minute session is intended for one area of focus work (upper body, legs, shoulders, etc.)
60 minute session can address a couples specific areas and allow time to include brief full body work.
90 minute session will address the whole body in a general full body session and allow time to address 2-3 specific areas.
We also offer 2-hour sessions. Please ask if you don’t see them listed.
For gift certificate appointments, bring the physical certificate or have it on your phone/device, to redeem services. Clients will be charged the regular amount if they are unable to present gift certificate. No-shows and same day cancellations will result in full use of gift certificate to pay for the session.
We offer discounts to students and first time clients of 10% off any session. (Discounts are not applicable on Wellness Packages).
We use pure essential oils and use hypoallergenic oils/lotions; however if you are highly sensitive to any of these, please let us know in advance and we will accommodate accordingly.
We do not have an elevator or wheelchair ramp. We have 2 sets of stairs with a left-sided handrail for each set.
Parking is available along Grand Avenue and Dale Street (the area is not metered). Parking on the weekends can be a little full, so give yourself enough time to find a space.